World Cafe: Shaping Our Futures Through Conversations That Matter

by Juanita Brown with David Isaacs and the World Café Community


The World Cafe is a flexible, easy-to-use process for fostering collaborative dialogue, sharing mutual knowledge, and discovering new opportunities for action. Based on living systems thinking, this innovative approach creates dynamic networks of conversation that can catalyze an organization or community’s own collective intelligence around its most important questions.

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  • Discover how to access the collaborative intelligence and creativity of your staff and board members.
  • Learn how to use the seven core design principles of the World Café process to cultivate conversations that matter.
  • Find out why talk and action are not separate activities.
  • Learn how to foster constructive dialogue that creates actionable knowledge among staff and board members.


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About the Author

Juanita Brown, Ph.D. is co-originator of the World Café and has served as a senior affiliate at the MIT Sloan School’s Organizational Learning Center (now the Society for Organizational Learning), as a research affiliate with the Institute for the Future, and as a fellow of the World Business Academy.

David Isaacs is president of Clearing Communications and designs strategic dialogue forums with senior leaders in the United States and abroad. He is also a co-originator of the World Café and serves as adjunct faculty with the University of Texas Business School’s executive MBA program. The World Café Community is made up of organizational and community leaders and others who are fostering conversational leadership across the globe.

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