About the Author
Jayne Cravens is an internationally recognized trainer, researcher, and consultant in communications, volunteer involvement, community engagement, and management of nonprofits, NGOs, and government initiatives. She is recognized as a pioneer in the research, promotion and practice of virtual volunteering. You can reach Cravens at www.coyotecommunications.com.
Susan J. Ellis is the president of Energize, Inc., an international training, consulting and publishing firm that specializes in volunteerism. Since 1977, she has assisted clients throughout the world to create or strengthen their volunteer corps, always advocating for strategic volunteer involvement. Two of her 14 books include The Volunteer Recruitment Book and From the Top Down: The Executive Role in Successful Volunteer Involvement. For more information, go to www.energizeinc.com.
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