About the Author
Holly Ross is the executive director of The Nonprofit Technology Network (NTEN) (http://www.nten.org/), which provides hands-on training, sector-wide research and a network of peers to nonprofit staff to help them effectively use technology in their work. She can be reached at holly@nten.org.
Katrin Verclas is a former executive director and current board member of NTEN. She is an IT consultant and project manager. Contact her at katrin@mobileactive.org. Reproduction in whole or part is prohibited.
Alison Levine is a special projects fellow with NTEN and has worked in the nonprofit sector for over ten years. Contact her at levine.alison.r@gmail.com.
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