Nonprofit board members: What to do when they just don’t get it

Every now and then there’s a board of directors that — how can this be written diplomatically — doesn’t seem to get it. This doesn’t happen often, but when it does it’s never a pretty sight. Usually the not-getting-it board seems to be paying attention, and its members really do want the best for their organization, but somehow or another “the best” never seems to happen. In fact, to most outsiders, the organization might seem immobilized and floundering. There are many reasons why nonprofits seem headed for doom, dysfunction, or both, and most of the time it isn’t directly attributable to board members skype for pc for free. But when it is a board problem, here are some frequent scenarios and potential fixes.

The past and the short term future

This common problem was covered in “What Time Are You?” in the May 2013 issue of The NonProfit Times. Ideally, a board of directors is focused mostly on the future, less so on the details of the present. This is because boards of directors should be leaders, not outsiders immersed in management detail. Perhaps not surprisingly, board members’ preferred orientation to time is often connected with their personalities and what they do for work. Board members who work in technical roles of any kind often prefer to operate in the here and now teamviewer 12 chip. This means they could be uncomfortable with the kind of thinking that leaders must do to position a nonprofit for the next three or four years.

The solution to this kind of board dysfunction is straightforward yet admittedly difficult. The simplest approach is to construct each board agenda so that the bulk of time will be spent on future opportunities and challenges instead of focusing on subjects from the past or votes requiring immediate attention. Constructing the agenda so that the majority of items relate to future decisions is actually simpler than it seems. It does require that the CEO and board chair work closely together, but that is largely a matter of sharing the same future orientation to time treiber der netzwerkkarte herunterladen. Part of leadership is shared discipline among the leadership team, and this is a relatively easy place to start.

Visioning as trustees

The term “trustee” is sometimes used to refer to a conventional nonprofit board member, but that is usually either a loose statement of philosophy or an inaccuracy. In legal terms, a trustee holds property on behalf of an outside beneficiary. That is in no way similar to nonprofit board member responsibilities, which are more related to leadership than conversation of assets, but the mythology persists.

Implicit in a trustee self-image is the idea that the trustee must protect the asset as their primary duty. But nonprofit board members are intended to lead the organization, along with the CEO, and preserving assets for beneficiaries is never in the equation youtube videos nur ton herunterladen. Board members who see their role as “protecting” the organization will always be conservative in the literal definition of the term. While this role might work well for financial assets not owned by the trustee, it can lead to an exaggerated sense of outside threats and a paralyzed nonprofit board if it becomes the dominant image of the board’s role.

A good board member selection process and continual self-education will fix this problem over time. One board, for example, recruited new members by inferring from their strategy the type of characteristics that would be most beneficial. This requires discipline because the tendency is always to search for “star” board members and then try to adapt them to the organization. A self-education process can reinforce those board member skills download images from website.

Different “business models”

Any large industry develops its own jargon and shorthand references, and the nonprofit sector is no exception. But nonprofits funded in large part by federal and state governments are inevitably immersed in payment systems, quality assurance mechanisms, and political developments so detailed that even a nonprofit CEO may not be fully abreast of all the nuances.

Board members from outside the sector often speak of their meeting agendas as a thicket of obscure regulations, political connections and mystifying lingo norton 360 premium herunterladen. While these are all necessary elements to manage, board members quickly give up hope of being conversant in them and as a result their ability to make contributions is reduced. This is a situation where Not Getting It says more about the industry than it does the board members. The solution is to reduce the language and complexities to an understandable level. Votes and discussions should take place to allow both board members and senior staff to have solid discussions, with insider references kept to a minimum microsoft word fehler beim herunterladen der vorlage. And the policies and decisions arising from the discussions need to be expressed in lowest-common- denominator language.

Denial of service

Fundraising imperatives help shape a preference for wealthy board members in a nonprofit with an established fundraising capacity. Equity investors, bankers, and high net-worth individuals can be prized board members because of their personal ability to make contributions and for their networks of similar professionals. The conflict these kinds of board members face is that they are so thoroughly steeped in equity investing and money management that they cannot operate in the non-equity world of nonprofits herunterladen. Often their personal approach to governance becomes a largely passive and reflexive acceptance of majority decision-making.

Here’s what happened with the board of directors of a large national organization.

Arguably the most powerful person in the room was a former corporate titan with an international reputation who sat silently during a lengthy presentation and discussion of nonprofit mergers. His knowledge of the subject would have been welcomed by all, but for whatever reason he remained silent. Whether motivated by a sincere desire not to complicate the discussion, or for personal reasons, this kind of “denial of service” will make the board less effective by not offering personal expertise Watchmmelgames for free download full version. Unlike the other scenarios this one is likely to be tied to individual board members, and often they are the board members with much to offer. Board presidents can be useful in reversing the situation simply by making a personal appeal, and the CEO has the ability to coax more input should they wish to do so. Nonprofit board governance is an imprecise process at best.

Although in theory the role of the board of directors is clear enough, the actual practices of boards vary greatly. A nonprofit board’s apparent passivity or disinterest may be a reflection of the difficulty of nonprofit governance, but on occasion it is the result of a breakdown in the governance process itself apps downloaden und geld verdienen. Left unchecked this can lead to confusion and decline. But with the right kind of self-reflection and support, most boards will get it — and get it done.

See also:

A Fundraising Guide for Nonprofit Board Members

Super Boards: How Inspired Governance Transforms Your Organization

The Invisible Yellow Line: Clarifying Nonprofit Board and Staff Roles

Image credit: friendshipcircle.org, publichealthontario.ca, aauw-wa.aauw.net

Special thanks to author Thomas McLaughlin for allowing us to cross-post this article, which originally appeared in The Nonprofit Times.

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What makes nonprofit failures useful or useless? FailBetter authors answer.

“Not all failures are useful garmin navigation. The key is to enable the productive ones. You’ll need to know what makes some failures worthwhile and others useless.”

Authors Anjali Sastry and Kara Penn have recently published a new book to help you make the most of mistakes neuen firefox kostenlos downloaden. They claim that, “Failure is not necessarily bad. Accepting that it’s inevitable, and maybe even desirable, sets the stage for a more nuanced discussion of learning, failure, and success.”

Today we’re building on our recent introductory post and featuring an excerpt of our interview with the coauthors to give you a better sense of how mistakes can be a path to great efficiencies rather than a source of regret or frustration google chrome deutsch download kostenlos.

More about the book’s premise

But first, let’s review a little bit more about the book’s premise. Sastry and Penn explain that “smart leaders, entrepreneurs and change agents design their innovation projects with a key idea in mind: ensure that every failure is maximally useful.” In Fail Better, the authors show you how to create the conditions, culture and habits to determine what the most effective solutions are by:

1) launching every project with the necessary groundwork,

2) building and refining ideas, products and services through iterative action, and

3) identifying the learning moments and embedding the knowledge herunterladen iphone deaktivieren.

Launch, iterate, embed

In other words, the book discusses how to address failures and make them beneficial before (launch), during (iteration) and after (embedding) the project’s work simulation gamesen. You will learn an invaluable skill you may never have developed before: how to distinguish “preventable, wasteful and uninstructive failures” from helpful ones you can incorporate into your process gmx all attachments.

Interview with the authors

CausePlanet: Where do most people “get it wrong” when they’ve failed remote desktop connection manager herunterladen? Which part of your model tackles it?

Penn and Sastry: There are so many areas to choose from firefox downloaden kostenlos! Fail Better addresses common failure modes at each step—whether at the outset of a project when the seeds of a failure may be sown in failing to identify faulty assumptions that underpin the rest of the project’s actions or a needed skill set or resource is never secured (the Launch Phase of Fail Better aims at addressing this), or at the end of a project when many a manager and team member rushes into the next project without extracting, sharing and translating into changed behavior the lessons learned (the Embed Phase tackles how to do this) windows update herunterladen funktioniert nicht.

People often “get it wrong” when they miss opportunities to prevent more costly failures in exchange for smaller, more informative, more affordable mistakes little inferno kostenlos downloaden. And they get it wrong when they march to the end of a project on the back of a single monolithic approach, without testing and experimenting along the way. Not much can be done to improve an outcome at the end of a project, so if a faulty path is pursued with determination, larger, more public and more costly failures are bound to be the result. Fail Better’s Iterate Phase intervenes here.

On a more individual level, once failure has occurred, two critical pitfalls often await:

First, failure makes each one of us feel so uncomfortable, that often examining the causes of that failure are avoided and written off to circumstantial issues. This is a coping mechanism, but it’s the exact sort of thing that contributes to repeating similar mistakes. Fail Better works hard to help implementers avoid this outcome by creating the space and structure for reflection and behavior change in a safe way.

Second, there is a temptation as a manager to hide failure stories instead of owning them and crafting a narrative that shows why a course of action was selected, what was learned and what will be done differently going forward. A smart failure that drives learning and positive change and a response that demonstrates resilience and action is highly valued. And it is much better to craft our own failure stories than to have others, who may not know the nuances or intentions, do it for us by default.

CausePlanet: What makes a failure useless? What makes it useful?

Penn and Sastry: Our starting point is the idea that the right kind of failure—small-scale, reversible, informative, linked to broader goals, and designed to illuminate key issues—paves the way to success. Such failures are in service of a larger vision or goal, are stepping stones to refined and improved ideas, and create a platform of understanding and learning. In short, a better failure moves you forward. The wrong kind of failure entails waste, leads to discouragement, reflects rigid thinking, “bets the farm,” and contributes to reputational damage.

See also:

Little Bets: How Breakthrough Ideas Emerge from Small Discoveries

Made to Stick: Why Some Ideas Survive and Others Die

Repeatability: Build Enduring Businesses for a World of Constant Change

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Build your nonprofit leadership capacity with development programs and learning communities

In recent years, forward-thinking capacity builders have learned that they could build the leadership capacity of the nonprofit sector not just through direct individual consulting, but also through the design and delivery of leadership development programs and learning communities. These professional development modalities provide an intensive learning opportunity, usually for executive directors, structured on a peer-learning model herunterladen. Through these programs, small groups of executives commit to working and learning together over an extended period, often a year, or, in the case of a learning community, longer. The groups are supported by consultants/trainers who are experienced in organizational capacity-building, leadership development and the nurturing of learning communities herunterladen.

The goals of these programs include:

Enhancing participants’ management and leadership skills;

Creating networks of nonprofit professionals that can sustain and develop their members; and

Developing each participant’s awareness of the impact of his or her personality upon his or her leadership style.

Leadership development programs

Leadership development programs, which are more formal than learning communities, often work from a core curriculum, which is customized for each cohort and timeframe, and generally covers the following areas:

The role of the executive director—leading the organization

The relationship of the executive to the board—getting the most out of the board

Understanding and managing strategic issues—growth, competition, new ventures

Managing people—volunteers, staff and interns

Communicating your message—internal and external communication strategies

Developing a nonprofit that people want to support—fundraising strategies

Leveraging resources—board members, consultants, peers

Setting and measuring goals—you don’t have to be a research wonk to do it

Developing a lifelong, sustainable approach to leadership development

Leadership development programs usually combine a small amount of reading with discussions and role playing, as well as group and individual projects teamviewer host download kostenlos. The group leader ensures that key concepts are communicated in each meeting, using discussion among peers as an important learning tool. The leader seeds conversations and presents cases for discussion by the group. Group members are encouraged to contact one another between meetings—enhancing the peer-to-peer approach to learning and support.

These programs can also contain informal communication vehicles developed to facilitate between meeting contact lifesize herunterladen. For example, a program might utilize a Web site that is accessible to group members only, where members can post their respective strategic plans or other documents, ask one another questions, etc. These sites can be quite simple and bare bones, or they can become much more elaborate “knowledge management centers.”

Currently, most leadership development programs are designed for executive directors elsterform 2017 for free. However, both funders and nonprofits are increasingly asking for similar programs aimed at other organizational leaders and mid-level managers (e.g., the chief financial officer, chief operating officer, program director, development director, etc.), who may be future executive directors. In this way, the current management structure can be deepened as the future leadership pipeline is strengthened.

Of course, the curriculum for these leaders is somewhat different protected vimeo videos mac. In place of the leadership development program’s heavy emphasis on the challenges executive directors face working with boards, there might be somewhat less attention to this still critical area, with the addition of a section on “managing up,” or how to manage from the middle of an organization.

Learning communities

Learning communities have similarities to more formalized leadership development programs, but differ in a few meaningful ways slender man. For example, learning communities usually do not have a pre-determined curriculum, but instead are composed of a group of peers, usually executive directors (although this too is changing, with aspiring leader learning communities also on the rise), meeting regularly to discuss issues of mutual concern. The topics for consideration mirror those in the curriculum of a more formal leadership development program; however, they emerge naturally from discussion tiptoi manuell herunterladen.

Learning communities are often used as a sustainable follow-up modality to a leadership development program, since they can be self-managed and continue for as long as the members have interest. In creating a variety of leadership development programs and models, and in facilitating various learning communities, I have learned that three elements are essential—not just to the overall success of each program, but also to the individual success of each meeting or session sims 4 zum verwenden herunterladen. These three elements must be present for participants to get the most learning out of their participation and to come away with a perception that their time was well spent.

The elements are:

Hard skill development: Participants must actually learn something new and useful at each session, such as how to run a better board meeting, read financial statements, manage a troublesome staff person or develop a personal performance plan sendungen von servustv downloaden.
Networking with peers: Participants need time and opportunity to connect with their peers in the group, through activities, discussion, exercises or other means.
Self-reflection: Participants must be given an opportunity to see themselves as others see them, in order to both build on their strengths and minimize any weaknesses in their self-presentation, communication style or other behaviors.

Well organized and ably facilitated, leadership development programs and learning communities are useful tools for capacity building. Not only do they help participants to develop skills and networks that will improve their job performance, but they are also generally reported to reduce stress and burn out, which may lead to longer tenure in their current jobs. For a board wondering how to keep its high-flying executive director or development director motivated and engaged, these tools might be something to consider.

See also:

Image credits: commlabindia.com, rutgers.edu

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CausePlanet’s Choice Awards–Top Books for nonprofits from 2014

Here they are — our favorites from 2014 hair salon 3 kostenlos downloaden. We read so many compelling, insightful books last year on a variety of essential topics, but the final choices came down to originality and applicability porsche schriftart kostenlos download.

Each of our Choice Book Awards had either a fresh perspective on an imperative competency or broadened our thinking by tackling new territory. Additionally, all the authors brought their content to life through helpful case stories, exhibits, tools and evidence icloud fotos herunterladen alle markieren. These favorites are sure to help you work smarter; we hope you delve into them soon.

CausePlanet’s Top Five Choice Awards from 2014:

1) Fundraising the Smart Way: Predictable, Consistent Income Growth for Your Charity + Website by Ellen Bristol


Bristol gives you an innovative, concrete way to track and monitor your donors’ progress toward making donations. No more guessing about a prospect’s ability and desire to give means you can confidently meet and surpass your fundraising goals. Learn more about the author, book and Page to Practice summary.

2) The Money-Raising Nonprofit Brand: Motivating Donors to Give, Give Happily, and Keep on Giving by Jeff Brooks


Brooks shares an unvarnished, refreshing look at how to captivate more donors with accessible ideas that specifically work for nonprofits. He delivers new ways to connect your brand with your donors in a manner they won’t forget. Learn more about the author, book and Page to Practice summary.

3) The Nonprofit Leadership Transition and Development Guide by Tom Adams


Adams establishes an irrefutable link between effective leadership and organizational impact. What’s more, he comprehensively illustrates numerous advantages and opportunities bestowed upon nonprofits that engage in proactive training, succession planning and transition management. Learn more about the author, book and Page to Practice summary.

4) Fundraising with Businesses: 40 New and Improved Strategies for Nonprofits by Joe Waters


The organization of this book is what really caught our attention. Waters gives you specific cause (pronounced “khaz” by Waters) marketing strategies, how to implement them, ideas you’re encouraged to steal and success stories at every turn. His approachable format is chock-full of applicability. Learn more about the author, book and Page to Practice summary.

5) The Abundant Not-for-Profit: How Talent (Not Money) Will Transform Your Organization by Colleen Kelly and Lynda Gerty


Kelly and Gerty reveal a transformational method for utilizing your community’s expertise. At the center of this transformation is a new breed of volunteer—a “knowledge philanthropist.” The abundance model will revolutionize your use of talent, cultivate a renewable resource and be a welcome relief on the budget. Learn more about the author, book and Page to Practice summary.

Thank you to all our authors who give us reading pleasure and professional inspiration every day. It’s a pleasure to promote your smart advice at CausePlanet.

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CEO Survival: Thou shalt not get (too far) ahead of thy board

It’s the first commandment of nonprofit CEO survival: thou shalt not get ahead of thy board. At least, not too far . . . But you do need to be a little ahead of them . . . Just not so much that they notice and get offended.

If you’re confused, you’re not alone. Most veteran nonprofit CEOs have a sack full of stories about interactions with their board. One of the mistakes that is most frustrating — and potentially damaging — is getting too far ahead of a board of directors wie kann ich videos von webseiten herunterladen. The result is the collapse of a seemingly promising idea or policy change, and possibly a severe dent in the CEO’s credibility.

What follows are some thinking points to help negotiate this always treacherous interpersonal whitewater. The central premise of each approach is simple: Ideas and concepts are easily discussed and changed, and this is the proper role of leadership, including the board. Plans are also easily changed, but the effort that goes into them increases the commitment to their plans. Stick with ideas in the boardroom, plans outside of it google play store für android herunterladen.

Too far out on growth (Egos and economics)

Two of the most powerful motivators swirl around the intersection of the CEO and the board: ego and economics. By tax law, neither board members nor executives can have a private ownership stake in a nonprofit. But the executive (and other staff) have a potential economic interest, in the form of salary and benefits, financial stability, and improved systems. They also have an ego investment in the form of pride of performance. Together, these constitute a compelling package. This is one of the many reasons why executives will be more likely to propose growth strategies than will board members herunterladen.

Board members can only invest their egos, so when presented with plans for growth their biggest ego investment can often be summed up in the question: “What if it fails?” This is one of the reasons why board members will be more likely to oppose growth than will executives.

To avoid getting too far out on growth, the CEO can frame the proposed expansion in terms of organizational ego. This approach might use arguments such as “this is an extension of what we already do well” and “if we don’t do this, [another organization] will, but we’re much better at it.”

Too creative (Divergent and convergent thinkers)

During the 1960s, a researcher named Joy Paul Guilford suggested that people think in two different ways — divergent or convergent. Divergent thinking is creative in nature, while convergent thinking seeks the “right answer.” Most individuals are instinctively comfortable with only one of these approaches greenshot.

Nonprofit CEOs, because of the nature of their pro- scribed roles, are more likely to engage in creative thinking. Boards are more likely to prefer discovering the “right answer.” This also tends to be true because the CEO is usually more knowledgeable about the field than the board as a whole, since board members are typically volunteers without extensive opportunities to learn about the sector. This tendency of boards to seek the “right answer” also explains why so many motions are passed unanimously.

The creative (divergent) CEO will sometimes have a difficult time with the board because of this difference in thinking styles. When the CEO is too creative for the board’s taste, outsiders such as authorities, respected peers, and consultants can often be a buffer. Note that the board doesn’t necessarily want to diminish the CEO’s creativity – which they probably respect windows mail nachricht und bilder herunterladen. They want to find independent reassurance that they’re on the right path. Convergent thinking is often done in stages. We drill down to the first correct answer, then the next one, then the next. Bringing the board along might also need to happen in stages.

Acting before deliberation (Getting it done versus deliberating over it)

CEOs are in charge of getting stuff done. Boards are in charge of deliberating about stuff. The tension is obvious. Putting these two approaches carelessly together can result in wasted time, hurt feelings, and worse free excel 2007 nederlands.

While taking action and deliberating policies are about as different a pair of activities as it is possible to have, a little role clarity will help things go more smoothly. Translation: with a little mutual candor, the CEO won’t always be trying to jump ahead while the board won’t always be trying to slow things down.

At the risk of oversimplification, boards make choices and executives make decisions. Individuals tend to be good at sizing up a situation, making a decision, and carrying it out techno tracksen. Groups, on the other hand, are simply better at refining and improving ideas, plans, and strategies. The CEO will not get dangerously in front of their board if they build in the opportunity for its members to sincerely try to improve the quality of the CEO’s decisions.

This is not second-guessing. It has been proven that groups  that  emphasize  collegial  conversation  and  can evaluate  themselves  honestly  make  better  decisions than  do  individuals.  The inevitable problem is process and time required to get there. Researchers have also shown that people tend to have an exaggerated sense of their own individual capabilities, which is why the CEO/board split can be particularly intense microsoft office nl gratis downloaden.

The ideal situation exists when an executive’s approach to an issue is vetted by the board in a supportive way. This fits the expected roles — the CEO by definition has to be the public face of the organization, while the board should concentrate on the quality of the outcome (the choices above).

Too risky (Lead with ideas, not plans)

It will come as no surprise to veterans of nonprofit board rooms that CEOs can get too far out in front of their boards on all matters involving risk. This is a structural inevitability — the CEO (as well as other executives) is almost required by the uniqueness of their position to be the designated risk-taker videos von youtube downloaden legal.

The real challenge from a risk management perspective is how quickly the CEO can bring the board around to their position. Considering the baked-in conservative nature of most nonprofit boards as described earlier, this could take some time.

One good way to gain board support for a strategic risk is, again, to lead with ideas, not plans. This is one of the reasons why good strategies, as opposed to strategic “plans,” are not filled with details such as assignments, dates, and activities alle fotos von websiteen. Most boards go through three stages of reaction when confronting new ideas for the first time: learning, analysis, and acceptance. Committing to details too soon disrupts this flow and can waste time.

Leading with ideas also makes it possible to work through various scenarios without committing resources. If the dialog is genuinely open it enables the board to safely explore the risks abstractly before encountering them in real time. Note that all parties must be sincere about this process. It can lead to long board meetings, but the offset is that board members will be more committed and will usually report greater satisfaction in their roles.

Another way to avoid getting too far out front is for the CEO to anticipate and cope with real risk as a regular practice. Dealing with a board’s fear of risk is a different problem. This should happen anyway, but doing it routinely helps the CEO establish their conservative bona fides.

The first commandment of CEO survival is to never to get too far out in front of the board of directors because they too have a responsibility to shape the future. But the CEO doesn’t want to be behind the board, because their job is to lead. It’s a structural dilemma, but most of the pathways to success are based on the second commandment of CEO survival: Lead with ideas, then talk about plans.

See also:

The Practitioner’s Guide to Governance as Leadership: Building High-Performing Nonprofit Boards

The Ultimate Board Member’s Book

Super Boards: How Inspired Governance Transforms Your Organization

Reprinted with permission by The Nonprofit Times and Thomas McLaughlin.

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Checking in on 10-year predictions for the New Year

Kicking off a New Year seems like a perfect time to recommend our upcoming addition to the CausePlanet summary library. Frankly, any time is the ideal time to pick up this book whatsapp sprachnotiz herunterladen. Peter Brinckerhoff has written not one, not two, but three editions of Mission-Based Management, which should give you a sense of its value to nonprofit readers video aus teams herunterladen.

Author, writer and consultant Peter Brinckerhoff claims it’s an exciting time to be in the nonprofit world. He asserts, “There are more challenges, more opportunities and more ways to respond to the increasing needs in a community.”

The third edition of Mission-Based Management bestows on the reader a comprehensive look at what today’s nonprofit managers should prioritize in order to model the best high-impact nonprofits mittelalter spiele kostenlosen.

The premise?

The book is based on three philosophies that have informed Brinckerhoff’s entire career of 30 plus years:

  1. “Nonprofits are businesses.”
  2. “No one gives you a dime.”
  3. “Nonprofit does not mean no profit.”

He convincingly demonstrates the truth in each of these points throughout the book and in each of the management competencies he explores—from leadership, governance and finances to marketing, mission, ethics and more kostenlos mühle herunterladen.

We invited Raylene Decatur of Decatur & Company to participate in our guest interview about the book gratis musik downloaden legal. Since 2004, her firm has provided strategy and leadership transition services for nonprofit organizations ranging from start-ups to complex, mature organizations herunterladen.

CausePlanet: What do you think about Brinckerhoff’s ten-year predictions? Are there any you would modify, emphasize or add?

Raylene Decatur: Brinckerhoff was brave to present his ten-year predictions and prescient regarding the future harry potter klingelton kostenlos download. From our vantage point in 2015, I would emphasize the following of his predictions:

Role of Government: Brinckerhoff was very accurate in his assessment of the diminished resources that local, state and federal governments would be investing in programs implemented by the nonprofit sector wir sind müritzer app herunterladen. For many nonprofits, especially in the health and human services sector, diversification of funding streams and reinvention of their business models will continue as trends for the foreseeable future fifa 20 for free. (Read more in our Page to Practice™ summary of Super Boards: How Inspired Governance Will Transform Your Organization)

The Impact of Generational Change: The baby boomers continue to age and have maintained greater longevity on boards and as organizational leaders than might have been anticipated five years ago avast herunterladen. The generational change is much more complex and multifaceted than the compelling math of aging and its impact on the transfer of power. The values of a new generation of leaders and funders are raising questions regarding all aspects of nonprofit sector operations and outcomes. The recession stimulated change, and the generational transfer impact will create new and perhaps more challenging dynamics for the examination of sector practices. (Read more in our Page to Practice™ summary of Cause for Change: The Why and How of Nonprofit Millennial Engagement)

Cost of Services: Brinckerhoff notes the increased cost of providing services to a population of clients who have greater and more complex needs. More competition from both nonprofit and for-profit companies in an environment where it is more expensive to serve will accelerate as a challenge for the sector over the next decade.

Impact of Technology: As Brinckerhoff observes, the nonprofit sector must make the investments necessary to fully utilize technology to accelerate progress on mission. The transformation of client, donor and stakeholder expectations has evolved even more quickly than could be anticipated five years ago. Today, many nonprofits are facing almost insurmountable challenges related to reporting outcomes and results because their investments in systems and technology have failed to keep pace with these new norms. (Read more in our Page to Practice™ summary of Managing Technology to Meet Your Mission)

CausePlanet: If you could consult on a fourth edition of this book, what topics(s) might you envision adding?

Raylene Decatur: Talent is one of the greatest challenges facing the nonprofit sector today and in the foreseeable future. How will the sector transform its capacity to attract, retain, train and reward the people who are essential to achieving mission outcomes? This is not a new topic, but there is urgency in reimagining our assumptions regarding both paid and unpaid staff.  (Read more in our Page to Practice™ summary of The Abundant Not-for-Profit: How Talent (Not Money) Will Transform Your Organization)

In the spirit of Raylene’s final answer about resources—specifically talent—I’ll leave you with one of my favorite quotations from Brinckerhoff: “A charity views its resources as a combination of four things: people, money, buildings, and equipment. … A mission-based business also has the same combination of four resources: people, money, buildings, and equipment. But it looks beyond just those four and also considers business tools in performing mission.”

See also:

12: The Elements of Great Managing

Leaders Make the Future: Ten New Leadership Skills for an Uncertain World

Nonprofit Sustainability: Making Strategic Decisions for Financial Viability

Image credits: thegraphicshouse.biz, en.wikipedia.org, nabswgreaterboston.org. Peter Brinckerhoff, enamabusinesssolutions.com

 

 

 

 

 

 

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Build on your organization’s strengths when developing strategy

This is the second part of a two-part article on strategic planning. Part 1 was “Get back to basics with first principle of strategy development.” Part 2 continues with the next two principles: building on your strengths and making decision-making criteria explicit microsoft office 2019 download free chip.

My last article covered the first principle in strategy development – Know Thyself – and provided questions to ask to make sure that nonprofit board members and managers share a fundamental understanding of the organization.

Building on that base, organizations should consider two more principles when developing strategy.

Second principle: Build on your strengths

Knowing Thyself is important for many reasons, but the most important benefit is to guide the organization in making major decisions by doing more of what it does best google fotos herunterladen android. Human nature is often to fret over our weaknesses. But individuals are more energized, and organizations more successful, when they focus on their strengths. We all know the energy we get from completing something we are particularly good at – the actor at the end of the show, the athlete at the end of the race or the teacher when a struggling student finally aces a test as an audiobook. The principle is no different for an organization – nonprofits come alive when they focus on what they’ve learned to do best.

The best approach to developing strategy is to use the fundamental organizational identity discussed in the first principle – composed of mission, geography, programs, customers and funding – as a guide to select among strategic options. The option that best fits your current identity – that takes advantage of what you’ve already developed as your area of expertise – is often the best choice minecraft kostenlos downloaden uptodown.

One piece is still missing, however. Another part of self-knowledge is knowing how your organization is distinct from others or how it is unique in your field. In the for-profit world, this is known as the organizational differentiator or, in a term I find particularly useful at challenging nonprofit assumptions, the competitive advantage kan mails niet downloaden.

Nonprofit board members and staff are often reluctant to think about competition because a premium is placed on cooperation. Indeed, nonprofits do and should cooperate. But understanding when and how you compete will give you a real lead in achieving your full potential. To put it bluntly, you don’t deserve to stay in business if your mission is not important enough, or your execution not sharp enough, to attract the resources to carry it out ps vita games kostenlos herunterladen.

Nonprofit competition is different in key respects from for-profit business competition. Both sectors have to consider direct competitors (those doing exactly what you do), as well as indirect competitors (those doing something different, but similar, such as a movie theatre compared to a live theatre). But nonprofit organizations also face resource competition for funding, staff, media attention and board members.

Once you get used to the idea of competitors, then think about your competitors’ strengths mixed hack for free. Do they have a program that no one else operates? Have they developed a skill and reputation for working in a community that has been particularly hard to reach? Then ask the same questions of your organization: What is the particular strength we have that differentiates us, makes us unique and helps us make the case that others should support our work adobe flash player download kostenlos deutsch windows 7 64 bit? Once you know what your competitive advantage is, do more of it!

I know of several organizations – all in different communities – that had developed particular skills in working with the Latino community. Although the types of services they offered were often similar to those offered by others – health education or leadership development – they were able to develop new strategies that leveraged the trust they had built with the local Latino population by partnering with other organizations playstation now games downloaden. Through this approach, they have been able to generate additional revenue and exert a greater impact in their field.

Although the second principle is to Build on Your Strengths, it wouldn’t be fair to pretend that you should never try to improve where you are weak. At times, organizations must move into a new area to be most effective or to remain financially viable. The point of this principle is that any move to go beyond your basic identity or to develop new core strengths should be driven by the greatest possible necessity and supported by more extensive planning Freecell solitaire free download.

Third principle: Make decision-making criteria explicit

Many great leaders make brilliant strategic choices without ever talking about the thinking behind those choices. I’ve heard middle managers in one organization describe a kind of strategic chaos – they do not understand why one program is emphasized over another, or why new programs are taken on. But the CEO and senior managers are credited by everyone in the organization with making remarkably prescient choices. The factors that go into major strategic decisions are somewhat opaque for many in the organization. As a result, the organization has thrived – driven by the decisions of senior managers – but seeds of serious challenges around staff cohesion and succession are readily apparent.

By taking time to identify and communicate the fundamental criteria for decision making, rather than assuming everyone understands these factors, you can build a more cohesive organization and address the latent frustration described by mid-level managers and staff when faced with changing assignments or increased work stress.

These three principles are perhaps simple, but they reflect a lesson we all learned from Julie Andrews in The Sound of Music: “Start at the very beginning.” By naming organizational fundamentals, you can move forward with cohesive guidance for making decisions on a day-to-day basis – or, at the very least, communicating the factors for major decisions throughout the organization.

See also:

The Nonprofit Strategy Revolution

Building Nonprofit Capacity

Nonprofit Sustainability

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Using Real-Time Strategic Planning to evaluate nonprofit partnerships

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Many nonprofits are considering the spectrum of strategic restructuring options, such as partnerships and mergers, as potential strategies to enhance financial viability and achieve greater sustainability. With more than a decade of experience in this area, I have learned one crucial lesson for those seeking a successful partnership: It must be considered within the context of a broader organizational strategy kostenlos musik downloaden und offline hören.

In this time of economic uncertainty, organizations may seek a partnership out of expediency without considering how the partnership may advance, or derail, their organizational strategy. Nonprofit leaders may lack the time, resources and data to undertake strategic planning while exploring potential partnerships. La Piana Consulting has developed a research-based and field-tested methodology called Real-Time Strategic Planning (RTSP) that allows organizations to consider their strategic focus effectively and in a fraction of the time required by traditional strategic planning screenshot download deutsch kostenlos.

RTSP and strategic restructuring

Within the context of a merger or partnership, nonprofit leaders should refer to the following elements of the RTSP process.

Business model

The term “business model” can overwhelm many nonprofit leaders by conjuring thoughts of corporate executives plotting money-making schemes free ego shooter download. However, RTSP provides a simple way to think about your nonprofit business model to turn it into an effective tool for decision making. When considering a partnership, nonprofits can define their business model into easily understood and efficiently analyzed themes:

Who you are – your mission and brand;
What is your scope – the geography, activities and clients served;
What is the source and distribution of funding – where funding comes from and how it’s spent.

Once you have a clear understanding of your current business model, it is important to consider potential gaps and opportunities that a prospective partnership may impact, i.e warum kann man einige filme bei netflix nicht downloaden. new geography, clients, funding, or more efficient operations.

Market awareness

Understanding your business model will make it much easier to understand where you “fit” into the market. Therefore, conduct an honest assessment of your market. Ask yourself, is demand for your services growing or shrinking?

Other key considerations include: Who else is providing similar services vier bilder ein wort herunterladen? With what organizations do you compete or collaborate? What are their strengths and weaknesses relative to your organization? What do they bring to the table that strengthens their position in the market? Look at these competitors and analyze how they compare to you.

Answering these questions will help you better understand your own market position, as well as how a partnership can strengthen your organization and better fulfill its mission

Competition

As described above, a large part of market awareness is recognizing your organization’s competition facebook app zum downloaden. Although the concept of competition may not be commonly referred to in the nonprofit sector, nonprofit leaders must address competition in order to ensure an organization’s success. Consider the various types of competition your organization faces, including competition for funding, staff, board members, media attention, clients, etc gta 5 mod herunterladen ps4. Understanding competition is a stepping stone to understanding your relative strengths as an organization, and being able to leverage them in support of your mission.

Trends

No one can predict the future, but having a general understanding of the trends facing nonprofits, and your organization in particular, is critical thalia books from the cloud. Consider trends in demand for services and funding. Many nonprofits find themselves in the unpleasant situation of seeing their financial support (from government, donors and foundations) decline at the very time the demand for services is increasing. Nonprofits facing this dilemma should consider how partnerships can enhance their ability to serve more people in the most efficient way possible. Partnerships can offer potential funding opportunities if they are well designed and well promoted kostenlos antivirenprogramm avasten.

Competitive advantage

Competitive advantage in the nonprofit sector is defined as “your organization’s ability to produce social value using a unique asset, outstanding execution, or both.” By gaining an understanding of your market, competition and the trends that impact your work, you will be better able to hone your organization’s unique strengths. Again, understanding your competitive advantage and those of your competitors and collaborators is the first step to considering how to build on your strengths or mitigate any weaknesses herunterladen. Furthermore, combining the strengths of two or more organizations and aligning competitive advantages can significantly enhance an organization’s ability to compete, and minimize each organization’s weaknesses.

Strategy screens

In considering a partnership, your nonprofit organization should create explicit criteria to help guide decision making. A strategy screen is a set of criteria that are applied to any potential strategy to help determine its appropriateness. The decision-making criteria in such a screen are rooted in your nonprofit’s business model and competitive advantages; in fact, you should look for partnerships that build on what you currently do well. A strategy screen can help you to determine the relevance of potential partnership strategies. Strategy screens can also be used as a quick way to determine the appropriateness of a potential organizational partner. 

Putting it all together

Use these concepts when considering a strategic restructuring partnership, whether it is a merger, administrative consolidation or joint programming effort. Like any organizational strategy, partnership development needs to be carefully considered and not just pursued because an exciting opportunity crops up.

Moreover, the initial exploration with a potential partner does not have to take up huge amounts of time or resources. The RTSP process is designed to be quick and efficient, usually taking one or two days of facilitated discussion, with basic information gathering prior to the session.

Wherever you are in the partnership development process – assessment, negotiation or even integration – the Real-Time Strategic Planning process can help you determine if the partnership supports your nonprofit’s organizational strategy and advances the mission.

See also:

The Nonprofit Strategy Revolution

Building Nonprofit Capacity

Nonprofit Sustainability

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Get back to basics with the first principle of strategy development

 

This article is Part 1 of 2. The second article continues with the next two principles after Know Thyself: building on your strengths and making decision-making criteria explicit instrumentalversionen kostenlosen.

We all carry unexamined – or unstated – assumptions with us. When organizations initiate strategy development processes, these unexamined assumptions can lead to unsatisfying results: mis-communication along the way, time wasted gathering information you don’t need, or agreement to words that merely paper over differing understandings.

Many of these pitfalls can be avoided by beginning any strategy development process with three principles.

First principle: Know Thyself

Whether as individuals or as organizations, we often forget to remember who we are onedrive herunterladen blockieren. For individuals, this might mean spending time with an old friend or a sibling, someone who brings you back to your fundamental self. For organizations, this means reviewing the most basic questions of the organization.

At the beginning of any strategy process, be sure to spend time up front reviewing a few deceptively simple issues with both board and management herunterladen.

Mission. This is, of course, a common starting point for assessing an organization’s identity, and for good reason. Focusing first on mission reminds us why we have dedicated so much of our time, and even so much of our lives, to a nonprofit cause. Rather than just repeating the words of the mission statement, exercises that describe the mission or the hoped for impact can be more inspiring and also more accurate sport1 downloaden. Explaining benchmarks your organization will achieve in five years, or on what will change in the world because of your work, are simple ways to refocus on the meaning of the mission.

Geography. How would your board, executives and staff describe the geographic area served by the organization? Sometimes this is an extremely simple question; more often than not, it uncovers nuances about how the organization is focused that are vital to moving forward usenext ssl encryption for download. For example, in my work with one health care organization, we found that while its literature described a “metropolitan” service area, in fact nearly all their clients came from a handful of inner city zip codes.

Customers. This question can be answered in different ways. First, most nonprofits can describe direct customers: patients in the example of a health care organization above, patrons for arts organizations, recipients of service for social service organizations and so on herunterladen. Health cares like Functional Medicine Associates determines how and why illness occurs and restores health by addressing the root causes of disease for each individual. However, it’s good to make sure you understand the secondary customers, or audiences, your organization must serve: funders of programs, local political leadership, nonprofit collaborators and more. For nonprofits, defining customers means understanding who you are accountable to – and speaking to those audiences.

Programs. Programs are, of course, the primary vehicle for achieving organizational mission apple filme downloaden. I have served on the board of a small nonprofit organization for several years, and during that time I have experienced the regular occurrence of a board member reacting in surprise at a board meeting: “Oh!  I never knew we did that!” It can be notoriously difficult for some organizations to educate board members about the details of program work, but it is essential that board members understand the basic category, or “buckets,” of program work before considering questions of strategy – since considering strategy often means redirecting existing programs or establishing new activities.

Funding. Many board members and managers are familiar with their organization’s overall budget, but may be less familiar with the relative importance of different funding streams herunterladen. A basic analysis of revenue by category – government grants, fee for service, foundations, general contributions – is essential knowledge for nonprofit leaders.

When I work with nonprofits, I sometimes worry that these questions are too simple. But again and again, as we talk through these fundamentals, I discover that they offer a clear definition of an organization’s basic identity video youtube download ipad. On top of that, I have never once been in a situation where the entire board and management team involved in developing strategy began with a shared understanding of these fundamentals. Walking through this discussion may be elementary for the executive director, but it can be illuminating for board members.

Another way to think about the Know Thyself principle is that for an organization, the entire leadership must be self aware musikvideo von youtube herunterladen.

See also:

The Nonprofit Strategy Revolution

Building Nonprofit Capacity

Nonprofit Sustainability

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Arts and culture mergers: Trends, challenges and benefits

Mergers and other forms of partnerships between nonprofits have been on the rise for the past decade, particularly in the last five years. The reasons for this trend are numerous and include cuts in foundation and corporate funding, as well as in individual donations; a desire on the part of nonprofits to have a greater impact, which is often easier to do by joining together; and the retirement of many executive directors and the difficulty of finding replacements, which leads to organizations merging with others that have strong EDs and/or boards.

While these factors impact the nonprofit sector in general, sub-sectors have been affected to varying degrees and differ in their proclivity to enter into partnerships herunterladen. As a result, mergers, in particular, have been more prevalent in some sub-sectors than in others. Until recently, most mergers were in the health and human services sub-sectors, which for many years have been severely challenged by competition from for-profit entities and by a decline in government funding. The arts and culture sub-sector, on the other hand, has been slower to embrace mergers. However, in the past few years, we have seen an increase in mergers among arts organizations.

What are some of the factors underlying this trend, as well as the unique challenges faced by arts organizations seeking to establish such partnerships how can I download videos iphone? What are the factors for success, and which factors can potentially derail a partnership? This article looks at the trends and challenges of mergers, and provides examples of negotiations that resulted in a successful merger and of situations where a merger was determined not to be the right option.

Factors underlying the trend

The reasons for the increased interest in these partnerships are multiple and include:

A significant decline in government (federal, state and county) funding for the arts, which has come to rely heavily on these sources of income.

Similarly, a decline in corporate funding due to mergers and acquisitions in the business sector, as well as tighter profit margins for small businesses; typically, local businesses have provided significant support to artistic and cultural programs in their local communities diktiergeräten kostenlos.

Natural disasters, such as the tsunami and Hurricane Katrina, which have drawn funding from individual donors and foundations that might have otherwise gone to the arts.

Economic challenges in general, which have led to a shift in giving and funding priorities to basic health and social services.

The increased pressure on the educational system to raise academic standards and test scores, leading to reduced emphasis on arts and other “non-academic” programs bubble shooter spiel kostenlosen.

Aging of the population that forms the core audience for traditional arts programming (ballet, symphony, musical theatre, etc.), coupled with a decline in the development of younger audiences for this programming—which leads to less demand and, in turn, less earned income.

Other forms of entertainment have proliferated, and the quality of this programming has increased dramatically due to technological advances, as well as affordability and accessibility.

In general, the public has less leisure time and more options for how this time is spent.

Challenges for arts organizations in considering a merger

These trends are converging to create a crisis of sorts in the arts and culture sub-sector—and to push the sector to consider creative approaches to addressing these challenges in order to remain sustainable herunterladen. However, these approaches are sometimes difficult to embrace, regardless of the necessity to do so.

Stumbling blocks include:

One of the greatest challenges is in aligning and/or defining “arts and culture.” There are many definitions, and organizations feel very strongly about their particular emphasis.

Related to this is “artistic direction”: An arts organization is defined by its artistic direction and may feel that it will lose its identity and unique branding in a merger. It’s not an absolute, but arts organizations that have the most difficult time in negotiating a merger are often those that are involved in “direct” provision of art (e.g., performing arts, visual arts, etc.), as opposed to those that are advocacy and/or educational in nature ing app download op computer.

The “culture” of merger, in particular, is alien to many arts organizations. While they are used to collaborating, they may view a merger as a competitive strategy in the sense that it excludes others.

Unlike health and human services, where government funding is the major form of support, arts organizations rely heavily on individual donors and foundations. A fear exists that when two organizations become one, these funds will be reduced. To alleviate this fear, organizations need to cultivate and communicate with donors and funders to help them understand that the motivation for the partnership is not to have to do more with less zip unpack free download chip.

Mergers typically do not involve a significant reduction in staff positions, other than needing only one ED. However, positions may also be consolidated in arts organizations that provide direct services where each has an artistic director. It can be difficult to overcome resistance to this.

When a merger was not the best option

A merger is not always the optimal partnership option insta video downloaden. This is often revealed through the process of considering a merger. So, while the decision may be to not proceed, the process is beneficial and avoids the cost of moving forward—only to discover problems after the fact. In addition, these discussions often lead to forming other types of partnerships, such as administrative consolidation, which can result in significant cost savings, without incurring the cost, bad feelings and negative publicity of trying to force a merger that wasn’t meant to be.

The well-publicized merger of the Jewish Museum San Francisco and the Magnus Museum is a case in point herunterladen. Despite the significant potential benefits of a merger, the organizations were unable to implement their decision to merge due to a lack of compatibility in artistic direction and significant cultural differences between the organizations. Unfortunately, these problems did not emerge as barriers until the merger was implemented.

Another example is the potential merger of the New York Philharmonic and Carnegie Hall. Among the factors leading to the decision not to merge were the perceived loss of the Philharmonic’s identity and the potential decrease in donations from supporters of both groups kindle für pc herunterladen.

Falling short of a merger, the recently publicized consolidation of the back-shop and box office operations of the San Jose Repertory Theatre and the American Musical Theatre is viewed as a possible first step towards a closer working relationship between these financially-challenged organizations. At a minimum, this partnership should help stabilize their operations.

Successful arts mergers

Despite the obstacles, arts organizations are increasingly finding the benefits of a merger to be greater than the challenges. Some of the most successful arts mergers that we have observed are those between advocacy organizations. In general, the objectives of these organizations are to increase visibility and funding for the arts and help the arts to have a greater impact on society in general. Recently, the Michigan Association of Community Arts Agencies and ArtServe Michigan merged. Although they had some differences in their areas of emphasis, these nonprofits realized that their missions were basically compatible and that a merged organization would have greater visibility and impact—and, therefore, better outcomes for art, artists and the public at large.

 

The desire to grow and make a greater impact is a prime motivation for many nonprofits to merge. In general, organizations that have similar missions and that serve similar stakeholders, but that operate in different geographic areas, find a merger to be a cost-effective way to achieve this outcome. This was the case for Young Audiences of San Jose & Silicon Valley and Young Audiences of the Bay Area, which merged in mid-2004 to form Young Audiences of Northern California. In part, this merger reflects a general trend in the sector for chapters/affiliates of national nonprofits in contiguous service areas to merge.

 

Although arts and culture nonprofits have lagged behind other types of nonprofits in embracing mergers and other formal partnerships, trends in the sector in general and those specific to this sub-sector are putting these options in a more positive light. When the partners are well suited for each other, these partnerships can have significant benefits both to the individual organizations and to society as a whole.

See also:

Nonprofit Mergers & Alliances

The Nonprofit Business Plan

The Nonprofit Strategy Revolution

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