Look at “what and why” instead of “how”
Leap of Reason is a bold and wise look at a persistent problem in the nonprofit sector by one of our leading philanthropists. Managing to outcomes requires nonprofit leaders to take a candid look at what and why they measure instead of how. No one is left out of the equation in Morino’s analysis. Whether you represent government, business, or nonprofit, you’ll find Morino’s insights deeply provocative. While it’s impossible to predict how dismantled our economy will be in the coming years, we can ensure nonprofits are more durable than ever by making our outcomes indispensible through purposeful and enlightening measurement.
In our CausePlanet interview, I asked Mario Morino about the set of conditions organizations must possess before they can successfully manage to outcomes. Here’s what he had to say:
CausePlanet: You explain the real challenge in managing to outcomes is that organizations need a set of prerequisites: an engaged board, leadership with conviction, clarity of purpose and a supportive performance culture. These conditions appear to be best tackled at the top. Have you seen boards and CEOs successfully self-diagnose their level of engagement or conviction?
Mario Morino: I agree with your premise. The top of the organization must value high performance and lead the way on the changes required to get there. That’s not to say you can’t get an initial spark from elsewhere in the organization. I’ve seen that happen a number of times. But if the top leadership doesn’t help to kindle that spark, leading by its own example, then the fire for performance will die out quickly.
And yes, I have seen boards and CEOs self-diagnose their challenges and make the leap of reason! I’ve seen it up close quite a few times. For example, I saw this at the Lawrence School (http://www.lawrenceschool.org/about/welcome) in Northeast Ohio, where I serve on the board and as an advisor, and some know me as “the parent from hell.” Lou Salza, a brilliant, passionate new headmaster and a highly committed board chair, Susan Karas, led a fundamental rethink and reinvention. I describe Lou’s role in Lawrence’s transformation in my recent speech, “Relentless: Investing in Leaders Who Stop at Nothing in Pursuit of Greater Social Impact” (http://www.vppartners.org/leapofreason/relentless-highlight-video) What I should have also pointed out was the important role Susan played and what happens when you have this kind of passionate, focused leadership leading the charge.
I’ve also seen rethinking and reinvention in organizations that did not have an infusion of new leadership, such as:
Camden Coalition of Healthcare Providers (http://www.camdenhealth.org/)
Friendship Public Charter School (http://www.friendshipschools.org/RelId/33637/ISvars/default/Home.htm)
Maya Angelou Public Charter School (http://seeforever.org/)
Saint Luke’s Foundation (http://www.saintlukesfoundation.org/)
Share Our Strength (http://www.strength.org/)
Year Up (http://www.yearup.org/)
Youth Villages (http://www.youthvillages.org/)
The SEED School (http://www.seedfoundation.com/) and others.
Watch for more highlights of our interview with author and philanthropist, Mario Morino, next week.